diff --git a/src/commands/ticket_cmd.cpp b/src/commands/ticket_cmd.cpp
index 85d122f..7546cf1 100644
--- a/src/commands/ticket_cmd.cpp
+++ b/src/commands/ticket_cmd.cpp
@@ -6,13 +6,19 @@ void cmd::ticketCommand(dpp::cluster& bot, const dpp::slashcommand_t& event)
     dpp::message message(event.command.channel_id, "Creating ticket...");
     event.reply(message.set_flags(dpp::m_ephemeral));
 
+    constexpr int ticketPerms = dpp::p_view_channel
+                                 | dpp::p_send_messages
+                                 | dpp::p_attach_files
+                                 | dpp::p_embed_links;
+
     dpp::channel ticketChannel = dpp::channel()
         .set_name(event.command.get_issuing_user().username)
         .set_type(dpp::CHANNEL_TEXT)
         .set_guild_id(event.command.guild_id)
         .set_parent_id(globals::category::ticketId)
         .set_permission_overwrite(event.command.guild_id, dpp::overwrite_type::ot_role, 0, dpp::p_view_channel)
-        .set_permission_overwrite(event.command.get_issuing_user().id, dpp::overwrite_type::ot_member, dpp::p_view_channel, 0);
+        .set_permission_overwrite(event.command.get_issuing_user().id, dpp::overwrite_type::ot_member, ticketPerms, 0)
+        .set_permission_overwrite(globals::role::staffId, dpp::overwrite_type::ot_role, ticketPerms, 0);
 
     const dpp::command_interaction cmdData = event.command.get_command_interaction();
     if (!cmdData.options.empty())
@@ -20,7 +26,7 @@ void cmd::ticketCommand(dpp::cluster& bot, const dpp::slashcommand_t& event)
         if (const auto option = cmdData.options[0]; option.type == dpp::co_user)
         {
             const auto participantId = std::get<dpp::snowflake>(option.value);
-            ticketChannel.set_permission_overwrite(participantId, dpp::overwrite_type::ot_member,dpp::p_view_channel, 0);
+            ticketChannel.set_permission_overwrite(participantId, dpp::overwrite_type::ot_member,ticketPerms, 0);
         }
     }
 
diff --git a/src/globals/globals.h b/src/globals/globals.h
index b6ca32a..ca5c242 100644
--- a/src/globals/globals.h
+++ b/src/globals/globals.h
@@ -25,6 +25,11 @@ namespace globals
     {
         static constexpr dpp::snowflake ticketId = 1234179713182732374;
     }
+
+    namespace role
+    {
+        static constexpr dpp::snowflake staffId = 1130473404345110621;
+    }
 }
 
 #endif // GLOBALS_H