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CRM FAQ Retrieval System

An AI-powered FAQ retrieval system that uses semantic search to provide accurate answers to customer questions about CRM software. The system leverages RAG (Retrieval-Augmented Generation) architecture with Google's Gemini 2.0 LLM and advanced embeddings to deliver precise responses from a knowledge base.

Features

  • Semantic search using Pinecone vector database
  • High-quality text embeddings with HuggingFace's instructor-large model
  • Natural language understanding with Google's Gemini 2.0 Flash
  • Configurable similarity threshold for accurate retrieval
  • Simple web interface built with Streamlit

Tech Stack

  • LLM: Google Gemini 2.0 Flash
  • Embeddings: HuggingFace instructor-large
  • Vector Database: Pinecone
  • Framework: LangChain
  • Frontend: Streamlit
  • Data Source: CSV knowledge base
crm-faq-system

Demo

https://www.loom.com/share/94afac7ec63340bfb6fc35404b9d4f9d?sid=2f2d8a19-242d-440d-b0c4-ecdb3f828d0d

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